Add Requester CI

 

 

 

 

To add requester CI use the following URL format:

 

 

 

 

http://<servername>:<portnumber>/api/cmdb/ci/

Assuming you are adding a requester CI in the local server with port number 8080, the URL should be given as::

http://localhost:8080/api/cmdb/ci

 

 

Keypoints:

 

 

  1. Input is an XML string sent as "POST attribute" with key "INPUT_DATA".

  2. The operation name "add"  should be sent as a "POST attribute" with key "OPERATION_NAME".

  3. The technician key should be sent as a "POST attribute" with key "TECHNICIAN_KEY".

 

 

Note:  

If no result format specified then API will return output in JSON format.

  • Technician with rights to adding assets (asset addition role) can perform add operations on assets CIs like workstaions,printers etc.

  • Technician having SDAdmin role can perform add operations on admin CIs like Business Service, Department etc.

  • CI-ID of the newly added entry is returned along with the CI Name in the response.

  • Technicians can add more than one C(s) using the <record> </record> tags.

  • CI Attributes, Global Attributes and custom CI Attributes for the corresponding CI Type can be added.

  • All asset additional attributes can be added

  • Parameter Result Format - Optional. specifies the return format ( XML or JSON )

 

 

 

 

 

 

Sample Input for adding Requester:

 

 

 

 

 

<?xml version="1.0" encoding="UTF-8"?>

<API version="1.0" locale="en">

    <records>

    <record>

        <parameter><name>Name</name><value>Prakash</value></parameter>

        <parameter><name>CI Type</name><value>Requester</value></parameter>

        <parameter><name>Site</name><value>Japan</value></parameter>

        <parameter><name>Business Impact</name><value>Medium</value></parameter>        

        <parameter><name>Description</name><value>New user joined to ZOHO</value></parameter>

        <parameter><name>Employee ID</name><value>0658</value></parameter>

        <parameter><name>E-mail</name><value>prakash_jp_4323@zoho.com</value></parameter>

        <parameter><name>Phone</name><value>9159840336</value></parameter>

        <parameter><name>Mobile</name><value>9159840336</value></parameter>

        <parameter><name>Department Name</name><value>Finance</value></parameter>

        <parameter><name>Department's site</name><value>Pleasanton,CA</value></parameter>

        <parameter><name>Job title</name><value>MTS</value></parameter>        

    </record>

    </records>

</API>