Asset Replenishment helps track asset inventory and notify technicians about asset inventory exhaustion. An email notification can be configured to alert technicians about asset inventory exhaustion.
Asset replenishment settings or replenishment configuration focuses on maintaining the asset inventory count at threshold level.
Role Required: SDAdmin
To configure asset replenishment, go to Assets and select Asset Replenishment from the left pane.
Click New.
Select the Site where you want to apply the replenishment configuration.
Select Product Type and Product Name. The Current Inventory Count column displays the number of products available in store.
In the Trigger notification when count is below field, enter the threshold count below which the notification should be activated.
Click 
to configure several products/product types in the same configuration.
Click Save.
You can edit only the threshold limit of replenishment configuration in the Trigger notification when count is below field. Fields such as Site, Product Type, and Product Name are non-editable.
Click the 
icon beside the replenishment configuration.
Update the threshold count entered in the Trigger notification when count is below field and click Update.
To bulk edit, select the check box beside the replenishment configurations and click Edit on the toolbar.
Select the check boxes beside the replenishment configurations you want to delete and click 
in the toolbar.
Filter Replenishment Configurations - You can filter the asset replenishment configurations displayed based on the Site and Product Type.
Search - Click 
to perform column based search in the asset replenishment list view page.
Choose Columns - Click 
to add or remove columns from the list view.
View Records per page - Click 
to choose the number of asset replenishment configurations to be displayed in the list view.
History records the replenishment configuration actions performed by technicians from all sites. To view history, click the 
icon on the top right corner of the list view page.
Click 
to sort the actions performed on the asset replenishment configurations by date.
To set the status of the assets for replenishment, click the Asset State for Replenishment icon 
. A pop-up with all asset status will be displayed.
Select the check box beside the statuses. By default, In Store is enabled.
Replenishment alert notifications are sent to specific technicians if the asset count in store goes below the configured threshold.
To configure replenishment notifications,
Go to Admin > Helpdesk Customizer > Notification Rules.
Switch to the Asset tab and enable Notify technicians when the inventory count goes below the configured threshold.
To learn more, click here.
Notifications are sent to the technicians based on their site permissions. Technicians will receive notifications regarding the assets only from the sites they are associated with.