Add New IT Asset  

  1. Go to Assets, and use the left navigation pane to open the preferred product type list view.
  2. Click New and choose one of the options:

Fields

Explanation

Configuration

Asset  Details

Asset Name *

-

Give the asset a name.

Product *

-

Select an available product from the drop-down. Click the plus icon to create a new product.

Asset Tag

Organization-assigned unique identifier for internal tracking.

Specify the asset tag for the asset.

Org Serial Number

Unique identifier assigned by the manufacturer.

Specify the product serial number.

Vendor

Organization from whom the asset is purchased.

Select an available vendor from the drop-down. Click the plus icon to create a new vendor.

Barcode

1D/2D codes that store asset details.

This field is auto-populated for assets added via barcode/QR code scan.

Description

-

Provide a brief description about the asset.

Asset  State

Note: Only asset states with the Requires Ownership checkbox enabled can be assigned to a user or department.

Asset State

Select the state of the asset in the asset management lifecycle. For example, In Use, In Store, etc.

Select an asset state from the drop-down.

User

User to whom you want to assign the asset.

Select a user from the drop-down

Department

Department to whom you want to assign the asset.

Select a relevant department from the drop-down.

Associated to Assets

Asset associated with the new asset.

Select an asset from the drop-down.

Retain user site as asset site.

For assets in use, the field retains the site of the associated asset, user, or department.

Enable this checkbox to retain the user's site as the asset's site.

Site

Site associated with the asset.

Select the required site from the drop-down.

Location

Asset location

Specify the asset location.

Is Loanable

Loan assets to users or technicians for a specific period.

Enable the checkbox and specify the loan start and end dates.

Comment

Reason for the asset state change.

Describe the state change.

Purchase Details

Purchase Cost

The amount paid to acquire the asset.

Specify the purchase cost in the base currency.

Acquisition Date

Date when an asset is officially purchased and added to the organization's inventory. It marks the start of the asset life cycle.

Select the corresponding dates from the calendar.

Expiry Date

Date when an asset is considered obsolete, fully depreciated, or ready for retirement/replacement.

 

Warranty Expiry Date

End of the manufacturer's warranty period.

 

Network Details

Specify the network details of the new asset, such as IP address, MAC address, NIC, network, network type, default gateway, and DNS hostname.

If the asset is DHCP enabled, select True and provide the DHCP server details.

 

Fill out the details for any additional fields included in the product type layout, and click Save or Save and Add New to open a new asset form.

To modify asset details, click against an asset on the assets list view.

You can also bulk edit asset details by selecting assets using the checkboxes in the assets list view and clicking Edit on the toolbar.

To delete IT assets, select the assets on the assets list view, and click .

You can bulk edit assets of any product types at a time (e.g., workstations and access points). However, only one-to-one fields can be edited.
Fields with unique enabled will be not be shown in the bulk editing pop-up to avoid duplication issues. 
Mandatory field option will not be applicable in bulk edit.  
You can also bulk edit assets from the global search results. 
Only up to 100 assets can be edited in bulk.