Asset Groups  

Organize assets by grouping them manually or based on certain asset properties.   

Use case: Zylker is planning to update a patch on their assets. Using asset groups, they can pinpoint assets with 500GB RAM that need a software update before rolling out the patch update.

Types of asset groups in ServiceDesk Plus:

Static Group: Add the required assets to the group manually.

Dynamic Group: Assets matching certain criteria are added to the group automatically.