ServiceDesk Plus helps you to manage software licenses installed across the enterprise. You can consolidate and manage all your software licenses from a single screen. You can key-in all the licenses purchased earlier and track future purchase of software licenses through the Purchase module.
Software License can be added in the following ways:
By accessing Quick Actions menu --> and selecting Software Licenses
By accessing Assets module --> and selecting Software Licenses
A software license can be:
Upgraded so that the latest version of the software can be run using the same license
Downgraded so that the prior versions of the software can be run using the same license
Sections listed below will help you understand software licenses better: