Audit Log

Audit logs record all actions performed by users across different modules, such as logging in, viewing, adding, editing, deleting, logging out, and other activities.

Benefits:

• Provide visibility into user behavior to ensure compliance.
• Identify suspicious behavior, unauthorized modifications in application settings, and potential security breaches.
• Optimize server resources by analyzing peak login times.
• Improve business processes based on user interaction data.

Role Required: SDAdmin

View Audit Log 

To view audit logs, go to Setup > Data and Administration > Audit Log.

This page provides an overview of user actions, the user's IP address, the module where the actions were taken, and additional information.

To know more about the details tracked in the audit log, refer here.

 List View Actions

You can perform the following actions on the log.

•  Search through each column of the log using .

• Add or remove columns from the list view using .

• Adjust the number of log entries displayed on the page using .

• View the total number of log entries and the number of log entries on the page using .

• Navigate through the log pages using the   icons.

• Refresh the log using .

• View log entries recorded within a specific time frame using the time filter . You can choose a predefined time range from the drop-down or set a custom time range.

 Entities Tracked 

• Requests

• Problems

• Solutions

• Projects

• Tasks

• Approvals

• Announcements

• Dashboards

• Instance Settings

• Incoming/Outgoing Mail Settings

• Advanced Portal Settings

• Security Settings

• Two Factor Authentication

• Request Layout Settings (theme, color, etc.)

• ESM Portal Customizations

• Self-Service Portal Customizations

• Survey Configurations

• Attachment Settings

• Active Directory

• LDAP

• Field and Form Rules

• Chat Settings

• ME Integrations

• Third Party Integrations

• Zoho Flow Agent

• Integration Key

• Custom Menu

• Custom Triggers

• Custom Schedules

• Custom Widgets

• Webhooks

• Global Variables

• Page Scripts

• Zoho Creator App

• SMS Notification Settings

• Zia