Create New Change

Go to Changes and click New button or Quick Actions>>Create New>>Change.

Select the change template and workflow and fill out the displayed form with the required information.

Fill out all the mandatory fields.

Mark as retrospective when a change had already been incorporated and is simply recorded into the application for audit.

Provide the title and description for your change and attach the relevant files, if necessary.

Select users for the configured roles and click Save.

Note that changes shared with all technicians will not be displayed under My Changes in the list view.