To view the details of a change, go to the Changes module and click a change to open the change details page.
Here, you can view change details such as,
Technicians with Edit permisison for individual stages can edit the change only in those specific stages. But after a change is through the Submission stage, only the ChangeManager can perform global edits on the change.
The ChangeOwner can be granted global edit permisison for changes by modifying the Database (DB) configuration with the following query:
update changeconfigurations set paramvalue=true where parameter='IsCOAllowed';
Change can be edited (by the concerned change technicians) in the following manner:
To edit change details, click Edit under the submission stage on the change details page.
To edit the assigned change template and change workflow, click the Edit button displayed on the top in the change details page.
To edit/assign change roles, click the Edit in the Roles section. To know more about assigning/editing change roles, refer Assigning Change Roles.
On the change details page, click Edit besides Properties in the Submission stage.
Make changes and click Update to save the details.
Role Required: SDChangeManager, ChangeManager, Users with Edit permissions to change stages
Click Edit displayed on the change details page.
Reset change Template and Workflow as per the requirement
Finally, click Update.