Configuring SNMP V1/V2 credentials

SNMP V1/V2 credentials are used for scanning network devices like, printers, routers, and switches.
To configure SNMP V1/V2 credentials,

• Login to ServiceDesk Plus using your credentials.
• Select Admin tab --> Discovery block --> Credentials Library.
• Click on Add New Credential link (available at the top-right corner). A New Credential Pop-Up Opens up.
  
  
  
   
• Select SNMP V1/V2 in the credential type. 
• Enter Name and Description.
• Enter the SNMP Read Community password.
• Enter the SNMP Port Number - It is set at 161 by default.
• Set the Timeout (Indicates the time after which connection would be terminated) - It is set at "5" secs by default which can be changed.

Set the count for Retries (Indicates the number of attempts that can be made before Timeout happens) - It is set at "0" by default which can be changed.

For configuring SNMP V3 credentials

• SNMP V3 credentials are used for scanning network devices like, printers, routers, and switches.

  To configure SNMP V3 credentials,

• Login to ServiceDesk Plus using your credentials.
• Select Admin tab --> Discovery block --> Credentials Library.
• Click on Add New Credential link  (available at the top-right corner). A New Credential Pop-Up Opens up.
  
  
   
• Select the Credential Type as SNMP V3.

• Authorization and Encryption Protocols:

• • Choose Either MD5 or SHA for Authorization Protocol and DES or AES-128 for Encryption Protocol.
  • Once the corresponding protocol type is selected, enter the Authorization password.
  • Once the Encryption protocol is selected, enter the Encryption password.
  • Enter the SNMP Port Number - It is set at 161 by default.
• Set the Timeout (Indicates the time after which the connection would be terminated) - It is set at "5" secs by default which can be changed.
• Set the Retries count (Indicates the no. of attempts that can be made before the timeout happens) - It is set at "0" by default which can be changed.