Proxy Settings

In ServiceDesk Plus, you can configure a proxy server to establish a secure connection between your organization and other servers.

Role required: SDAdmin

To configure proxy settings, go to Admin>>General Settings>>Proxy settings.

In the Configuration wizard, provide the following details:

• Host: Enter the name of the proxy server
• Port: Enter the port number of the proxy server
• User Name: Specify a username for proxy settings
• Password: Enter a password for proxy settings

Click Save.

After a proxy configuration is saved, you can Edit/Delete it from the header.