ServiceDesk Plus lets users monitor its server performance by activating a cloud-based self-monitoring service right from the application. Site24x7, the cloud-based monitoring service, when activated monitors the ServiceDesk Plus server to ensure it is being used effectively and thereby boosts productivity.
Site24x7 is an agent-based monitoring solution that uses WMI (Windows Management Instrumentation) protocol for scanning purposes. Do the following to proceed with the agent installation.
Activating Site24x7 for monitoring ServiceDesk Plus server
Provide your Email ID to proceed with the Agent Installation
Type in the verification text provided
Click Proceed
Navigating to Configure Self-Monitoring Service for ServiceDesk Plus: Click Admin --> General --> Self monitoring service for SDP
Once activated, Site24x7 will begin monitoring the ServiceDesk Plus server and provides you with critical information like server uptime/downtime, CPU usage, memory usage, disk usage etc., which is essential to keep your server up and running.
To know more about Site24x7 and to configure additional alerts that will help monitor ServiceDesk Plus effectively, please visit: http://site24x7.com/.
