Inline Translate

ServiceDesk Plus enables you to modify a phrase or a piece of text in the user interface. Using the Inline Translate feature, you can modify text in the application header, Home and Requests tabs, and Tasks and Work Logs.

Role Required: SDAdmin

Initiate translation

1. Go to Help and click Translate.

2. The translation mode will be enabled and the modifiable text on the current page will be highlighted.

3. Click the text you want to modify. The Translate popup will be displayed.

4. Enter the new text and click Modify. The existing text will be replaced.

At any point, you can use the Close translation mode banner at the top to close the translation.

The Translation is instance-specific. Text modifications made by an administrator are applicable to all users in the instance.

You can also use Translations under General Settings to modify sentences or specific words globally across the application. To learn more, click here.

Restore text

After modifying a text, you can restore it to the original anytime. Click the text you want to restore, and click Restore Default from the Translate popup.