View requester details

Details of requesters such as the Requester Name, Employee ID, Department, Site, Designation, E-mail ID, Phone and Mobile number are readily available for the Technicians.

To view the requester details,

1. Click the Requests tab in the header pane. The Request List view page is displayed.

2. Click the Subject link of a request.

3. In the Request Details page, a minimum set of details is available on the right pane.
   
   

4. To view the complete set of details, click the name of the requester or click Actions drop-down menu and select View Requester Details. Alternatively, you can also view the Requester details by clicking the Requester Name below the subject line of the request in request details page.
   

5. The Requester Details window with complete set of details pops up as shown below.