Apart from scanning Windows machines, ServiceDesk Plus scans workstations/servers of other Operating Systems such as Solaris and IBM-AIX.
There are two methods, through which these machines can be scanned in ServiceDesk Plus application,
Network Scan - Scan workstations/servers that are part of your network.
Workstation/Device Scan - Scan your newly added machines by specifying the workstation credentials.
Ports and Credentials to perform scan for these machines are,
|
Communication Protocol |
Login Credentials |
Port |
|
Telnet |
Telnet Credentials |
23 |
|
SSH (Secure Shell) |
SSH Credentials |
22 |
Click here to know more on ports used for scan.