Credential library - Microsoft System Configuration Manager (SCCM)

Organizations that use ServiceDeskPlus might also use Microsoft System Centre Configuration Manager (SCCM) to manage desktops and their Windows-based applications.
SCCM and ServiceDesk Plus use different agents to fetch asset details. Instead of installing two agents, you can integrate SCCM with ServiceDesk Plus and fetch SCCM-scanned asset data.

Configuring SCCM Credentials

• Go to Admin >> Discovery >> Credentials Library.
• Click Add New Credential.
• Select the SCCM credential type.
• Provide a unique name to the SCCM credentials and briefly describe it.
• Choose between Windows and SQL authentication mode.
• For Windows authentication mode, type in the domain, username and password. For SQL, type in the username and password.
• Click Save Credential.

Sample Credentials

With SCCM database servers of all sites in a single location, you can easily update the credential when required. However, you can save multiple credentials for different site SCCMs.