Add Business Service CI

 

To add non-IT asset CIs use the following URL format:

 

http://<servername>:<portnumber>/api/cmdb/ci/

Assuming you are adding a non-IT asset CI in the local server with port number 8080, the URL should be given as:

http://localhost:8080/api/cmdb/ci

 

Keypoints:

 

  1. Input is an XML string sent as "POST attribute" with key "INPUT_DATA".

  2. The operation name "add"  should be sent as a "POST attribute" with key "OPERATION_NAME".

  3. The technician key should be sent as a "POST attribute" with key "TECHNICIAN_KEY".

 

Note:  

If no result format specified then API will return output in JSON format.

  • Technician having SDAdmin role can perform add operations on admin CIs like Business Service, Department etc.

  • CI-ID of the newly added entry is returned along with the CI Name in the response.

  • Technicians can add more than one CI(s) using the <record> </record> tags.

  • CI Attributes, Global Attributes and custom CI Attributes for the corresponding CI Type can be added.

  • All asset additional attributes can be added

  • Parameter Result Format - Optional. specifies the return format ( XML or JSON )

 

Attributes

All the default attributes and custom attributes present in the CI Type details (specified below) can be added.

Note: Attributes for other default CI Types like Cluster, Document, IT Service, Network,Switch Ports and Datacenter can be added by referring the CI Type details page.

 

Sample Input for adding non-IT assets (Business Service):
 

 

<?xml version="1.0" encoding="UTF-8"?>

<API version="1.0" locale="en">        

    <records>

    <record>

        <parameter><name>CI Name</name><value>Tomcat Server 8</value></parameter>

        <parameter><name>CI Type</name><value>Business Service</value></parameter>

        <parameter><name>Site</name><value>China</value></parameter>

        <parameter><name>Business Impact</name><value>High</value></parameter>

        <parameter><name>Description</name><value>Domain Conroller </value></parameter>

        <parameter><name>Availability Target(%)</name><value>200</value></parameter>

        <parameter><name>Service Support Hours</name><value>24X5</value></parameter>

        <parameter><name>Cost</name><value>8080</value></parameter>

        <parameter><name>Incident restoration target</name><value>90%</value></parameter>        

        <parameter><name>Global Attr</name><value>Gobal attribute</value></parameter>        

    </record>

    </records>

</API>